CMR Technology Advisory Practice
Challenges faced by CIOs of Mid-size Enterprises
Mid-size and emerging enterprises face various challenges with regard to their IT strategy formulation, prioritization, implementation and management. Some of their key concerns are centered on issues such as:
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IT is disparate: Could be functioning in pockets and often not talking to each other
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Not sure where the infrastructure investments should be directed
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Change management and usage are important and crucial aspects
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Lack of awareness of the right solution
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IT awareness and understanding are often restricted to the top layers of the organization
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Implemented legacy systems for which code is missing today (due to people movement etc.)
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Inability to migrate to new platforms
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Need based IT deployment rather than being strategically aligned to business goals
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Lack of reliable consulting organizations
These challenges can be overcome by employing suitable Financial, Strategic and Technical consulting to assess the current business situation.
| Figure 1. Business Challenges: Role of CMR |
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| Source: CMR India, 2011 |
Key Needs of Mid-Size Business Enterprises from Technology Deployment
Financial: A consultant who can assess the existing IT assets, look at the growth plan, and recommend a suitable financial model to achieve the same. The model would empower IT decision making to be viable and a key for future business growth. This may involve financial modelling around Capex vs. Opex decisions and so on.
Strategic: A consultant who can understand the present day business processes and help develop a strategic growth path using technology (not necessarily restricted to Information Technology alone) as a key growth-enabling tool. The strategy should be a well-balanced mix of long term and short term objectives and business targets.
Technical: A consultant who can assess the current deployment of technology and help create a technology roadmap, which would allow the enterprise to keep up with market needs, the competition (global and local) and recommend a more adaptive infrastructure.
| Figure 2. CMR Technology Advisory Practice: Outputs and Key Benefits for Customers |
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| Source: CMR India, 2011 |
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